Privacy Policy

Your privacy is important to STR Solutions. This Privacy Policy explains how STR Solutions collects, uses, discloses and retains personal information, including personal information collected by STR Solutions through its website, mobile app and telephone calls and when providing products or services.

1. Your Consent

By providing STR Solutions with your personal information, you consent to the collection, use, disclosure and retention of that information by STR Solutions in accordance with this Privacy Policy and as otherwise permitted by applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions and on reasonable notice to STR Solutions, but then you might not be able to proceed with your intended interactions or transactions with STR Solutions or otherwise receive the full benefit of STR Solutions’s products and services.

2. Personal Information

In this Privacy Policy, “personal information” means information about an identifiable individual (e.g. an individual’s name, postal address, telephone number and email address) but does not include (to the extent permitted by law) information that is publicly available in a telephone directory or that is business contact information that enables an individual to be contacted at a place of business.

3. Information That STR Solutions Collects

Information You Provide: You may be asked to voluntarily give your personal information to STR Solutions when you interact with STR Solutions, including when you apply for an account, subscribe to a newsletter, request information or use a product or service (including the mobile app) provided by STR Solutions.
Automated Collection: STR Solutions may automatically collect certain information regarding your use of STR Solutions's website or mobile app, such as the dates and times that you use them, the browsers, operating systems, and devices you use, and other usage details. STR Solutions may use cookies and similar technologies to enhance your experience and collect data for analytics and marketing.
Location Data: STR Solutions’s mobile app may automatically collect precise location data, and you may control this via device settings. If location data includes personal information, it will be treated accordingly under this Privacy Policy.
Information Regarding Referred Transactions: If STR Solutions refers you to a third party for services (e.g., insurance or tax advisors), STR Solutions may collect information about the referral and related transactions.

4. How STR Solutions Uses Personal Information

To administer and manage your relationship with STR Solutions.
To provide requested products or services.
To process transactions and communicate updates.
To send marketing and service-related communications.
To manage promotions and contests.
To develop, enhance, and improve services and offerings.
To comply with legal obligations and protect STR Solutions's rights and operations.

5. Disclosure of Personal Information

With Consent: As per the express or implied consents you provide.
Referred Transactions: With third-party providers for services you've opted into.
Suppliers & Service Providers: To help deliver services on STR Solutions's behalf.
Legal Disclosure: As required by law or in cases involving legal rights and public safety.
Business Transactions: In the case of mergers, acquisitions, or asset sales.

6. Location of Personal Information

STR Solutions and its providers may process and store data in various countries, including Canada and the U.S. By providing information, you consent to cross-border transfers and storage as governed by this policy.

7. Retention of Personal Information

Personal data will be retained as long as necessary for the outlined purposes or as required by law. When no longer needed, it will be deleted or anonymized.

8. Protection of Personal Information

STR Solutions uses appropriate safeguards to protect your data. However, no system is entirely secure. By using STR Solutions services, you accept this risk.

9. Accuracy and Access

You are responsible for ensuring your personal information is accurate. You may access or request corrections to your personal information by contacting us at info@strsolutions.com.

10. Non-Personal Information

STR Solutions may collect, use, and disclose non-personal information without restriction unless combined with personal information, in which case it will be treated as personal.

11. Other Websites

STR Solutions is not responsible for the privacy practices of third-party websites linked to or from our site. Review their policies before providing information.

12. Additional Terms

App Store Operators: Downloads from third-party stores are governed by their privacy policies, not ours.
Changes: This policy may change from time to time. Continued use of our services constitutes acceptance of changes.
Language: This policy is in English. Les parties conviennent que cette politique soit rédigée en anglais.
Contact: If you have any questions, contact STR Solutions's Privacy Officer at info@strsolutions.com.